SHIPPING & RETURNS

Shipping Policy

You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours. All orders are processed within 1-3 business days unless otherwise stated. Orders are not shipped or delivered on holidays.

Return & Exchange Policy

Due to the nature of sealed product in the TCG industry, we do not offer returns. That said, if something arrives damaged or not as described, send us an email and we'll make it right | INFO@CRITICALCNG.COM

Cancellations can be requested prior to shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

Email INFO@CRITICALCNG.COM with the Subject line: "CANCEL ORDER #..."